Hay-on-Wye company completes Powys Business Awards double

A Hay-on-Wye company which specialises in providing outsourced packaging solutions to the pharmaceutical industry, completed a notable double at the Powys Business Awards.

PCI Pharma Services was named Powys Business of the Year, sponsored by Powys County Council and collected the Outstanding Commitment to Training Award, sponsored by NiBS Ltd, at the annual awards dinner held at The Hafren, Newtown.

Collecting the awards with account manager Paige Morgan, the company’s training supervisor Tracey Lewis said: “I am delighted to collect these awards on behalf of PCI. They are a fantastic achievement for our team at Hay-on-Wye and make all the hard work worthwhile.

“I have been with the company for 22 years and I am extremely proud to be representing PCI Pharma Services. It’s a great company to work for because it is so passionate about supporting their people.”

The company, which has a workforce of 360 and a turnover of £40 million, prioritises training to ensure that rigorous international regulations governing the pharmaceutical industry are adhered to.

During the last financial year, the PCI Hay facility completed more than 36,000 training hours, which equates to around 100 hours per person over the year. Turnover increased by 24% and profits by 88% over the last two financial years.

Due to its rural location, the company experiences many challenges with recruitment. As such, its goal is to invest in developing staff from within the business, including two Qualified Persons (QPs) who are licenced to release drug product to market. Without the QPs, who take five years to qualify, the company could not operate.

Four of six vacancies in the customer service team were filled by graduates and apprentices who were trained by the company. NVQ programmes at Levels 2 and 3 help to develop homegrown talent in the warehouse, production and engineering departments.

The company has four staff in its training team, all of whom have completed a Level 3 qualification in Education and Training. Training is delivered at all levels of the company, from IT software and technical training to support incoming technologies to Leadership and Management programmes to underpin managers’ skills and support staff development.

Powys Business Awards judges said: “The business demonstrates an exemplary level of managing training for all staff, providing extensive savings in production and waste. A very well-run company with the full integration of all staff in the process.”

 PCI Pharma Services’ training supervisor Tracey Lewis and account manager Paige Morgan receive the Outstanding Commitment to Training Award from Chris Gilliard of NiBS Ltd, sponsor.

PCI Pharma Services’ training supervisor Tracey Lewis and account manager Paige Morgan receive the Outstanding Commitment to Training Award from Chris Gilliard of NiBS Ltd, sponsor.

 PCI Pharma Services’ training supervisor Tracey Lewis and account manager Paige Morgan receive the Powys Business of the Year Award from David Powell, of Powys County Council, sponsor.

PCI Pharma Services’ training supervisor Tracey Lewis and account manager Paige Morgan receive the Powys Business of the Year Award from David Powell, of Powys County Council, sponsor.

Ceri Stephens